Petra does not stress you at all, that’s why we have made our online shopping experience seamless and stress free.

Below is a Step by Step guide on how to place your order on our website, have it fulfilled and delivered to your doorstep as soon as possible.

How to Order on ClickPetra:

• Visit Clickpetra.com
• Search for the item(s) you want to purchase 
• Click on the product to see the details
• Click on the “Add to Cart” button
• Click on the “View Cart” button to view the item(s)
• Tap on the “Checkout Now” button to proceed to the checkout page 
• Now you fill in your details, address and make your choice of payment

Once your order is placed and received, an email will be sent to your email address.

We accept direct bank transfer into our bank account, and online payment with your Credit/Debit Cards (MasterCard, Visa Interswitch, Verve) at Checkout.

We use convenient and secured local and international payment gateway powered by PayStack- our online integrated payment partner.

Please note that we don’t process an order until your payment has been confirmed and received.

As a brand interested in boosting the confidence of ladies through jewelry pieces, we carefully scout for the best, unique and let’s not forget affordable jewelry pieces for you all. 

So, hop on the PetraVerse Train and let’s handle all your jewelry needs.

Your Order Confirmation will be sent to you via the email address provided upon checkout. You can also view your order status by logging into My Account on the Petra Site.

Your order can be cancelled as long as the order status is unfulfilled. If your order status is fulfilled, it cannot be cancelled. If you wish to cancel your order, please contact the customer call line and have your order number ready.

Yes please, you are absolutely welcome to the PetraVerse. Our Physical Store Address is Second Floor, 63 Mall, no 63, Ademola Adetokunbo Crescent Wuse 2.

Shipping times vary based on location and shipping method chosen. Typically, orders are delivered within 3-5 business days. We have the expedited shipping options which are usually 1-2 business days. For Orders placed within Abuja, Same day delivery is available so far as the order was placed before 2pm.

Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor your shipment progress.

Yes, we do.

We regularly update our inventory with new pieces. Sign up for our newsletter or follow us on social media to stay updated on our latest arrivals.

Yes, we offer a loyalty program that rewards our customers for both online and in-store purchases. Join through our website or in-store to start earning rewards.

We have provided a detailed care instruction on our website. Regular cleaning and proper storage are key to maintaining your jewelry’s beauty.

Yes, we provide a custom engraving services for a personal touch on select items. Check Online or Contact Us for availability and pricing.

Our Customer Service can reach via email, phone or WhatsApp. Visit Our Contact Page for more details.